Body Sculpture's Booking & Cancellation Policy is designed to protect not only our business' bottom line, and in turn, our affordability, but also to keep things fair for all clients.
With every professional business there is a serious side, and at Body Sculpture we want to make your experience as pleasant as possible.
Our aim is to deliver the best possible customer service and help you achieve the results you want, but in return we would be most grateful if you would help us to do so by providing us with the following small courtesies:
Your first consultation with us is free, however at the time of booking your treatment with us we will require full payment.
You must be 18 years of age or over. We are very sorry but we are unable to treat anyone under this age.
If you want to make an entrance, being 'fashionably late' can be a good thing, but for appointments this can cause a problem for us, and for other clients after you.
We understand that occasionally events may lead to you running a bit late and will do our utmost to accommodate such eventualities, however we would ask you to be punctual with your appointment times, otherwise we may not be able to perform the full service, and you will be charged the full fee.
No-shows and last minute cancellations enormously disadvantage our business and means that other clients cannot book those time slots with us. As a result we have had to introduce the following Cancellation Policy.
We understand that sometimes things happen and you may need to change your booking, so we kindly request at least 24 hours notice so that we can offer that time slot to another client.
In the event that you provide sufficient notice your payment will be held for your next appointmet, however if you don't provide us with 24 hours notice, or you fail to turn up for your appointment this payment will be non-refundable.
Please also bear in mind normal working hours when communicating cancellations to us.
The Cancellation Policy also applies to gift vouchers, which must be presented at the time of booking your treatment and used by the expiry date. They have no cash value and therefore cannot be redeemed for cash.
If you make a booking using a Gift Voucher and fail to arrive for your appointment, you will forfeit the full amount of the voucher (up to the cost of the treatment missed).
We thank you for your understanding.
To book an appointment simply call us on:
Tel: 07565 296643
Please contact us to discuss your requirements, and for more information on prices.